Scale your team with automated workflows
Connect your sales agents, operations coordinators, and finance managers on a unified platform. Automate administrative tasks, eliminate double bookings, and grow revenue.
In one line
The operating system that lets expanding travel companies scale their booking volume 5x without having to scale their administrative overhead.
How growing teams scale on Fika
- 01
Collaborate Across Sales & Operations
Allow sales agents to design custom itineraries while operations coordinators manage rooming lists, driver schedules, and supplier payments without stepping on each other.
- 02
Automate Repetitive Booking Tasks
Trigger automated client balance reminders, supplier voucher releases, and traveler portal invites based on booking milestones.
- 03
Track Agent Commissions Accurately
Set up split commission structures, sales performance targets, and payout tracking with automated ledger balancing.
- 04
Scale Multi-Currency Financials
Process customer payments and supplier settlements across multiple currencies with live exchange rate logging and zero spreadsheet formulas.
Team collaboration tools
Multi-User Roles & Permissions
Fine-grained access controls for sales agents, operational dispatchers, accountants, and executive managers.
Automated Workflow Engine
Automate invoice generation, balance payment chasing, voucher issuance, and post-trip review requests.
Agent Commission Splitting
Calculate agent bonuses and split commissions automatically when multiple agents collaborate on a booking.
Multi-Currency Wallets
Hold customer funds and pay lodge suppliers in USD, KES, EUR, GBP, and TZS without cross-currency loss.
Team Shared Calendar
View all upcoming safari departures, vehicle allocations, and guide rosters on a single high-visibility timeline.
Executive KPI Reporting
Track sales conversion rates, average booking margin, supplier cost inflation, and team revenue benchmarks.
Fika vs. traditional team operations
| Capability | With Fika Travel OS | Disjointed Tools |
|---|---|---|
| Lead Distribution | Automated round-robin and performance-based lead routing | Manually forwarding emails to whoever is free |
| Internal Collaboration | Shared booking activity log with team @mentions | Confusing internal CC email storms |
| Commission Tracking | Automatic ledger attribution and payout statements | Disputed commission spreadsheets at month end |
| Operational Handoffs | Smooth status gates: Quote → Booked → Dispatched → Closed | Tasks slipping through the cracks between sales & ops |
| Financial Visibility | Live profitability reporting per trip and per agent | Waiting weeks for accounting to close the month |
Frequently asked questions
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01 How many team members can we invite?
Starter includes up to 5 team members, Growth supports up to 15 members, and Enterprise supports unlimited seats with custom role definitions.
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02 Can agents see each other’s clients and commissions?
You can configure permissions so agents only see their own assigned leads, or give senior team leads full branch visibility.
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03 Does Fika automate client payment reminders?
Yes. You can schedule automated WhatsApp or email payment reminders 30 days, 14 days, and 7 days prior to safari departure.
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04 How does team performance reporting work?
Managers can view proposal conversion rates, average response time, gross sales volume, and net profit margins by agent and department.
Ready to empower your travel team?
Start your 14-day free trial today or book a team workflow consultation.