One system for every booking
Flights, lodges, transfers, and activities land in a single visual pipeline — from first inquiry to confirmed voucher, nothing slips through.
In one line
Replace scattered email threads and spreadsheet trackers with a central reservation system: every inquiry captured, every booking tracked, every voucher issued from one place.
How Fika runs your reservations
- 01
Capture inquiries from every channel
Website forms, WhatsApp Business chats, and agent emails flow into one structured sales pipeline. High-value safari leads are triaged automatically instead of buried in inboxes.
- 02
Confirm availability in real time
Check lodge allotments, vehicle fleets, and flight PNRs against live inventory before you promise anything — overbookings stop happening.
- 03
Issue confirmations and vouchers
Send instant branded confirmations to travelers and digital supplier vouchers with QR codes that verify themselves at check-in.
- 04
Track every booking to completion
Live status tracking from inquiry to traveled: balances due, vouchers released, portal invites sent — the pipeline shows what needs you next.
Reservation capabilities
Multi-channel booking capture
Website, WhatsApp, phone, email, and walk-ins converge into one pipeline with full conversation context.
Live availability checks
Room allotments, safari vehicles, and transfer legs checked against live inventory before confirmation.
PNR and fleet management
Flight PNRs, lodge allocations, and driver fleets managed in one centralized operations calendar.
Group bookings and splits
Room blocks, payment splits, and per-traveler balances for complex group and corporate reservations.
Automatic confirmations
Instant branded confirmation emails and SMS to travelers and suppliers the moment a booking firms up.
Modifications with audit trails
Change dates, rooms, and services freely — every modification is versioned with a full audit trail.
Fika vs. manual reservation handling
| Capability | With Fika Travel OS | Traditional Workflow |
|---|---|---|
| Inquiry intake | Website, WhatsApp, and email unified in one pipeline | Scattered threads across phones and inboxes |
| Availability | Live allotment and fleet checks before confirming | Phone calls to lodges and guesswork |
| Confirmations | Instant branded confirmations and QR vouchers | Manual PDFs assembled per booking |
| Group travel | Room blocks and payment splits tracked per traveler | A spreadsheet per group, reconciled by hand |
| Status visibility | Every booking tracked from inquiry to traveled | Month-end scramble to find open balances |
Frequently asked questions
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01 Can we import our existing bookings and contacts?
Yes. One-click CSV and Excel import covers client contacts, booking histories, supplier directories, and rate cards, with white-glove migration help from our team.
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02 Does the pipeline work for solo agents?
Yes. The Free tier is built for independent agents, while Starter and Growth add team pipelines, workload sharing, and role-based permissions.
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03 How do supplier vouchers work?
Each confirmed service generates a digital voucher with a self-verifying QR code. Lodges and activity providers scan it at check-in — no phone calls to confirm validity.
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04 Can travelers see their booking status?
Yes. Every booking can issue a branded traveler portal invite with live itinerary, countdown, documents, and payment schedule.
Ready to put reservations on autopilot?
Start your 14-day free trial today. No setup fees, no credit card required.